Industries we serve

Professional & Business Services

Accounting and bookkeeping practices, insurance agencies, marketing and IT firms, staffing, and B2B service companies across the Madison market.

Overview

Selling in Professional & business services

Service firms are bought for their client relationships, and client relationships are the one asset that can walk out the door. Every element of a professional services sale — the transition plan, the announcement, the earnout if there is one — is built around retention.

These are also the businesses most likely to have a book of recurring revenue. Monthly bookkeeping, managed IT contracts, renewing insurance commissions, and retainer relationships all price better than project work, and buyers pay for the difference.

Valuation

How these businesses are valued

Practices with renewing revenue — bookkeeping, managed services, insurance books — are often valued on a multiple of recurring revenue as well as on earnings, and the two are cross-checked. Project-based firms are valued on recast earnings alone. Transition support from the owner is usually part of the structure, because clients need a handoff rather than an announcement.

What raises the number

  • High recurring revenue with strong renewal history
  • Credentialed staff who own the day-to-day relationships
  • Diverse client base across industries
  • Modern systems and documented delivery processes

What holds it back

  • Clients loyal to the owner personally
  • A handful of accounts making up most of revenue
  • Undocumented pricing and inconsistent engagement terms
  • Key staff without any retention arrangement

Ranges and drivers described here are general guidance, not an appraisal. A valuation consultation prices your specific business on its own recast financials.

Deal considerations

What comes up in these transactions

Client transition plan

Who calls which client, in what order, and with what message — planned before closing and executed in the first weeks after.

Deal structure

Retention-based earnouts or holdbacks are common in service deals. They are negotiable, and the measurement terms deserve as much attention as the headline price.

Licensing and credentials

Certain practices require a licensed principal. The buyer's credentials, or a licensed staff member's continued employment, must be confirmed early.

Non-competes and staff agreements

Existing employment and non-solicitation agreements are reviewed for enforceability so the buyer knows what protection actually carries over.

Start with a confidential conversation

No cost, no obligation, and nothing leaves the room. Tell us where you are and we will tell you honestly what the next step looks like.